WHAT STARTED AS OUR INTERNAL TOOL
Quickly caught on with others
ABOUT US CWDASH
I’m Joe Pannone, founder of CWDash and CEO/President of Forza Technology Solutions – a software development and IT Services company, since 1984. I bought ConnectWise to help manage Forza; and a short while later we partnered with Kaseya and turned our business to managed services. ConnectWise gave us access to a lot of numbers, but not necessarily in a way that was quick and easy.
I saw that we had an opportunity to look at our business in different ways and have access to our numbers and how those numbers change in a way that utilizes our intelligence. You know what they say: “you get what you inspect, not what you expect” and “you should measure what you want to improve.” STILL the access to the numbers we gained with ConnectWise needed to be more efficient.
Since Forza specializes in Business Intelligence, Application Development, Database Design, and User Interfaces – we decided to design an application that worked with ConnectWise to give us the tools we needed the way we needed them — quick, easy, and customizable.
What started out as an internal tool for our own use, quickly caught the interest of other IT professionals when they learned that a program existed that could simplify and improve their database operations. In recognizing an industry need, we wanted to make this tool available to others and began writing a dashboard we called CW (ConnectWise) Dash (Dashboard), with Real-Time data that would enhance the ConnectWise experience.
So, here is THE “Simple and Light” business intelligence tool for ConnectWise Manage that doesn’t require you to do very much to get some key indicators of how your business is performing.
CWDASH TECHNOLOGY GREW OUT OF OUR OWN NEED.
WE’RE JUST LIKE YOU…
- We are an MSP (Managed Service Provider)
- CWDash Eats Our Own Dog Food
- We Still Use CWDash
- Our Business Can’t Survive Without It!
At CWDash, we continually analyze our application to make enhancements that grow along with technology industry needs — it’s simply a great product! We know, because we rely on it ourselves every day.