ABOUT US CW DASH

I’m Joe Pannone, founder of CW Dash and CEO/President of Forza Technology Solutions – a software development and IT Services company, since 1984. I bought ConnectWise to help manage Forza and a short while later; we partnered with Kaseya and turned our business to managed services. ConnectWise gave us access to a lot of numbers, but not necessarily in a way that was quick and easy.

Since Forza specializes in Business Intelligence, Application Development, Database Design and User Interfaces – we decided to design an application that worked with ConnectWise to give us the tools we needed the way we needed them — quick, easy, and customizable.

I saw that we had an opportunity to look at our business in different ways and have access to our numbers and how those numbers change in a way that utilizes our intelligence. You know what they say: “you get what you inspect, not what you expect” and “you should measure what you want to improve.” So, here is THE “Simple and Light” business intelligence tool for ConnectWise that doesn’t require you to do very much to get some key indicators of how your business is performing.

What started out as an internal tool for our own use, quickly caught the interest of other IT professionals when they learned that a program existed that could simplify and improve their database operations. In recognizing an industry need, we wanted to make this tool available to others and began writing a dashboard we called CW (ConnectWise) Dash (Dashboard), with Real Time data that would enhance the ConnectWise experience.

CW DASH TECHNOLOGY GREW OUT OF OUR OWN NEED.
WE’RE JUST LIKE YOU…

  • We are an MSP (Managed Service Provider)
  • We Eat Our Own Dog Food
  • We Still Use CW Dash
  • Our Business Can’t Survive Without It!

At CW Dash, we continually analyze our application to make enhancements that grow along with technology industry needs — it’s simply a great product! We know, because we rely on it ourselves every day.